Our Policies

 

You are welcome to reserve a spot on any of our other trips using our online booking system without any obligation to pay now. We can 'pencil you in' and request payment before the start of the trip, once the international travel situation resolves safely. 

We will refund all fees and deposits in full in case of COVID related travel restrictions.

For all other cancellations, we will refund in full if cancelled 3 months prior to the start of any international trip.

Information Collection and Use
We will not breach the confidence of any customer. We will not disclose your details to any other parties. We only keep the details you supply to us to enable us to fulfil the tasks you have asked of us which may include sending information periodically.

We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We will share the data we collect with our Merchant Services supplier solely for the purpose of fulfilling your order. During the registration or ordering process we collect some or all of the following information:

- Your name and address
- Your contact telephone numbers (to enable us to contact you in the event of a query)
- Your e-mail address
- For credit / debit card purchases your card details details are held by our Merchant Services, not by us.

We will confirm your personal details on our acknowledgement of order. If you have registered you may check, amend or remove your personal details by clicking the login button. If you are not registered you may check, amend or remove your personal details by contacting us via the contact page or by e-mailing us.. By registering or ordering through our website you consent to the collection and processing of your personal details by us.

Registration and Newsletter
Registration is not required to use our website. To speed up future purchases and avoid retyping your details you may register with us and we will store your personal details securely with access protected by a Username and password. We send all new members a welcoming e-mail to verify Username and password. When registering you may opt to receive periodic newsletters, marketing information, special offers and website updates from us. If you wish to receive these without ordering please register anyway. If you no longer wish to receive our newsletter or any other information you may opt-out of receiving these communications by contacting us via the contact page or e-mailing us.

Cookies
A cookie is a piece of data containing information about the user which may be stored on the user's hard drive. We do not use persistent cookies which are stored on your computer, but we do use temporary 'per session' cookies for tracking your searches, shopping basket items and checkout details. If you have your per session cookies turned off or have set the highest level of security in your browser settings you may be unable to purchase items from our site.

Log Files
We use IP addresses to analyse trends, administer the website, track user's movement, and gather broad demographic information. IP addresses are not linked to personally identifiable information.

Links to / from 3rd party websites
We are not responsible for and accept no liability for the content or privacy practices of any linked website which is not owned and maintained by us. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.

Payment Methods
All orders must be paid for by credit card (Mastercard or VISA) or UK debit card. Payment by cheque, postal order or bank transfer is possible, please contact us for details. For online ordering we accept Visa and Mastercard. We also accept payment by Paypal. All prices are in UK pounds sterling (£) and credit card transactions for orders from outside the UK will be converted by your card company at their current exchange rates.

Complaints
Should you have a complaint with the service or product we provide please contact us via the contact page or by e-mailing us at info@skysummits.com

All third party copyright, trademarks, brand names, product names and titles on this website are acknowledged. This website is protected by Copyright and the Copyright, Trademarks, logos and Intellectual Property rights for the content of the website are the property of Sky Summits. ALL RIGHTS RESERVED. Any use, printing or copying of materials on this website, other than in the course of browsing, selecting products and ordering from us, is strictly prohibited. Any framing of this website is prohibited.

Law
The contract will be governed by the laws of England and Wales and you agree to submit to the jurisdiction of the English courts. These terms and conditions do not affect your statutory rights as a consumer.

Sky Summits Ltd, registered company no.  11306427
Our address for all purposes is: Sky Summits, Unit 3, 3 Burrows Close, Hempstead, Gloucester, GL2 5SB, England

Product Suitability and Use
Customers should be aware that paragliding, hang gliding, speed flying, speed riding and kitesurfing are potentially dangerous sports that can lead to serious injury or death. The use of unsuitable and/or incorrect equipment can increase this danger. Goods are supplied on the understanding that the end user has appropriate knowledge and experience of their sport, and can choose equipment suitable to their skill level. If there is any doubt in your mind as to the suitability of any equipment we supply please contact us for advice. We will not be held responsible for any loss, injury or death resulting from the use of equipment supplied.